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Job Title: Operations Manager; Southeast

CULIANCE operates the largest credit union owned ATM and POS network in the country and provides a growing range of payment related products and services to help credit unions compete and improve their members' lives.

CULIANCE is currently seeking a Operations Manager in the southeast to join our team.

Responsibilities:
  • Performs daily audits of our network by reviewing ATM/POS volumes by processor, merchant and ISO.
  • Establishes and maintains relationships with CULIANCE processor participants.
  • Ensures assigned processors adhere to CULIANCE operating rules.
  • Analyzes and reviews pricing in support of CULIANCE network strategy and support new product development as needed.
  • Tracks and charts monthly trends for Network ATM and POS transactions.
  • Publishes monthly FACT sheet.
  • Oversees company reporting system.
  • Manages report requests from staff and make report improvements as needed.
Knowledge, Skills and Abilities:
  • Bachelor's degree or payments industry experience and job specific technical skills acquired through a combination of formal instruction and on-the-job training.
  • 5-8 years of similar or related experience
  • Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
  • Specific knowledge of EFT and related payments operations is essential. Customer service and effective communication skills are necessary.
  • Experience with Microsoft Office and database queries is required.

If you're interested and think it's a good fit, please send your resume along with a letter telling us how your background, experience and talents can help move CULIANCE forward to, Careers@culiance.com. EOE.

Excellent benefits package!

 
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